Walking a fine line

If anyone who has ever worked in customer service reads this I think they will more fully appreciate this blog. That can be as an IT geek such as myself, or even as a waiter/waitress - pretty much anyone who has worked as a "customer facing" agent of any company. The past few weeks I have been involved in a required IOS upgrade across several hundred routers so that a Quality of Service reconfiguration so that the customer can better use the bandwidth they have available across their Wide Area Network. And this particular network is a good one to work on from a techie perspective. BUT, it is also a pain to work with because of all the polotics that seem to be involved. As a result I am working on the IOS rollout, the QoS implimentation, an apparent hardware issue in one region, and the miriad of other relatively 'minor' issues. Unfortunately I have let my pride and insecurity allow me to react a tad more harshly in some e-mails, etc. This along with my recent 'revelation' about working for the 'man', as well some depression issues, I have been feel mightily insecure about my whole job situation. And when you are the sole provider for a family - it can make for a furrowed brow. Anyway, that is all I have for today. I pray that this finds you all doing well, and enjoying God's abundant grace today. Verse for Today: Psalm 23 esv The Lord is my shepherd; I shall not want. He makes me lie down in green pastures. He leads me beside still waters. He restores my soul. He leads me in paths of righteousness for his name's sake. Even though I walk through the valley of the shadow of death, I will fear no evil, for you are with me; your rod and your staff, they comfort me. You prepare a table before me in the presence of my enemies; you anoint my head with oil; my cup overflows. Surely goodness and mercy shall follow me all the days of my life, and I shall dwell in the house of the Lord forever. Amen

1 comment:

Bob said...

I can understand that. I deal with people face to face each day. I also learned the hard way that I shouldn't always tell people what they need to hear. Bad habit when you depend on the public for sustenance. Like a dear old friend once told me. "Life is like a manure sandwich, the more bread you have the less manure you have to eat"

I guess thats' pretty true. And I have always been low in the bread department..................Bob